Direct Bill Firm Clients

This article describes how firms can opt in to the process of LeaseCrunch billing their clients directly.

Firm Administrators have the option to enable LeaseCrunch to send invoices directly to your clients.  If you would like your clients to be billed directly from LeaseCrunch, follow the prompts below:

  • On the Client Accounts page, click the pencil pencilto edit the Client Account. Select LeaseCrunch to Bill Client, then enter the Client Billing Contact Name and Email Address, click Save:

    Editing client account
     
    • The Client Billing Contact Name and Email should be the person who will sign the billing agreement.  
    • The Client Account will now have report exports disabled pending receipt of a signed billing confirmation form.
    • Billing Confirmation Forms are sent to clients via DocuSign.
  • LeaseCrunch will receive a notification and reach out to the Client within 24 hours to establish a vendor relationship.
  • The exporting of reports for the Client Account will be disabled until the client signs the billing confirmation form.

Note: Any invited client users will still be able to log in and utilize all other LeaseCrunch features.

  • LeaseCrunch Direct Bill Clients will be charged according to the Direct Bill price detailed in the Firm agreement with LeaseCrunch.  To find this price, please refer to your signed LeaseCrunch agreement form.
  • When the LeaseCrunch team has received the signed billing confirmation form, the exporting of reports functionality will be enabled and a notification will be sent to the firm user who added the client. The notification will be sent within 24 hours of LeaseCrunch receiving the signed billing confirmation form.
  • Questions regarding this process can be directed to your Account Manager or the LeaseCrunch Billing Team, billing@leasecrunch.com.